This guide covers: Add a bank account, Set primary, Split across two accounts, Switch to paper check, and Card payment methods (debit card or pay card as an alternative to a bank account).
Add a bank account
What it does: Adds a checking or savings account that your employer will deposit your paycheck into.
Where: Employee Portal → Direct Deposit (/employee-portal/direct-deposit).
Steps:
- From the left nav, click Direct Deposit.
- If you see a blue Managed by Your Payroll Administrator banner, your employer has turned off self-service — contact them to add or change accounts. Skip the rest of this section.
- If you see the green Bank-Level Security banner, you have self-service. Click Add Bank Account in the upper right.
- Fill the form: Bank Name (e.g., Chase) · Account Type (radio: Checking / Savings) · Routing Number (9 digits, numbers only) · Account Number (4–17 digits, numbers only).
- Click Save Bank Account. The new account appears in the list with the last 4 of both routing and account number, and an icon for the bank.
Who: The employee, when self-service mode is enabled by the employer.
Notes: The routing and account numbers are validated for length but not against the bank — if you mistype, the first deposit will return (usually as R03 or R04) and you'll need to fix it. Routing numbers are 9 digits exactly. Account numbers vary by bank.
Set primary
What it does: Marks one account as the primary destination. If you have only one account, it is primary by default. If you have multiple and have not set up a split, the entire paycheck goes to the primary.
Where: Employee Portal → Direct Deposit.
Steps:
- From the list of accounts, find the row of the account you want to make primary.
- Click the three-dot menu (⋮) on the right side of the row.
- Click Set as Primary in the dropdown.
- The green Primary pill moves to the new account.
Who: The employee, in self-service mode.
Notes: Set as Primary is hidden on the account that is already primary. To remove an account entirely, click Remove Account from the same menu — you'll be asked to confirm. You cannot remove an account that is currently primary; promote another first.
Split across two accounts
What it does: Routes part of each paycheck to a second account (e.g., a savings account) and the remainder to your primary. You can split by percentage or by fixed dollar amount.
Where: Employee Portal → Direct Deposit → Split your paycheck card.
Steps:
- Add a second bank account (see Add a bank account above). Splits require at least two accounts.
- Scroll to the Split your paycheck card that appears at the bottom of the Direct Deposit page when you have ≥ 2 accounts and self-service is on.
- Use the editor to set, for each non-primary account, either a Percentage (e.g., 20 %) or a Fixed Amount (e.g., $200 per check).
- The remainder always goes to your Primary account — there is no need to set a rule on the primary itself.
- Save. The card on each account now shows Deposit Amount (percent) or Fixed Amount in its detail row, confirming the split is active.
Who: The employee, in self-service mode.
Notes: Changes take effect on your next scheduled pay period — not retroactively. If the fixed amount on a non-primary account exceeds your net pay (e.g., $1,000 fixed when your check is $800), payroll falls back to depositing the full check into the primary to avoid an over-pull. Splits are evaluated in order: fixed amounts first, then percentage of the remainder, then primary catches what's left.
Switch to paper check
What it does: Stops direct deposit entirely so future paychecks are issued as printed checks (or the employer's chosen non-DD method).
Where: Employee Portal → Direct Deposit.
Steps:
- From the list of accounts, click the three-dot menu (⋮) on each account.
- Click Remove Account and confirm in the alert.
- Repeat for every account on file. When the list is empty, the page shows No Direct Deposit Accounts.
- Notify your employer that you've removed your direct deposit accounts so they expect to issue you a paper check on the next pay date.
Who: The employee, in self-service mode.
Notes: If self-service is off (the blue managed-by-administrator banner), you cannot remove accounts yourself — ask your employer's accountant to remove them on their end. Some employers do not offer paper checks at all and require at least one bank account on file; if all removes fail or pop a back-end error, that is why. Check with your accountant.
Card payment methods
What it does: Alternative to a bank account — receive your pay onto a debit card you already own, or onto a Payrollix-issued virtual or physical pay card. Pay arrives in seconds once the run is processed.
Where: Employee Portal → Card Payment Methods (/employee-portal/payment-methods).
Steps:
- Open
/employee-portal/payment-methods. - To use a card you already own, click Link your debit card in the lower grid. The card-link modal opens — type the card number, expiry, CVC, and ZIP, then submit. The card is tokenized by Moov (we never see the full card number).
- To get a Payrollix card instead, click Get a virtual pay card — it's issued instantly and works in Apple Pay / Google Pay right away. Or click Order a physical pay card to have one mailed to the address on your profile (arrives in 5–7 business days).
- Existing cards appear at the top under Your cards with the brand icon and last-4. Click Make primary to set one as the default destination, or Remove to take it off the list.
Who: The employee.
Notes: A blue Primary chip marks the primary card. Issued pay cards also get a purple Issued pay card chip. Card payment routes through Moov's instant rail (RTP/push-to-card), not ACH, so settlement is seconds rather than 1–2 business days — but card methods are only available if your employer has enabled instant-pay on their account.
Related: Paystubs & tax documents · Profile & W-4 · Direct-deposit return codes and what they mean · How ACH timing works.