Help CenterEmployee portal & mobile app

Mobile direct deposit & card payment methods

Last updated 2026-06-19For: Employee

This guide covers: Add a bank account, Set primary, Split paycheck, Link a debit card, and Get a virtual or physical pay card.

Add a bank account

What it does: Adds a checking or savings account that your employer will deposit your paycheck into.

Where: Pay tab → top Direct Deposit shortcut, or Profile tab → Payroll SettingsDirect Deposit (/direct-deposit).

Steps:

  1. Open the Pay tab and tap the Direct Deposit shortcut (briefcase icon), or open ProfileDirect Deposit.
  2. If you have no accounts yet, the empty state shows a card icon and No Bank Accounts — Add a bank account to receive your paychecks via direct deposit.
  3. Tap Add Bank Account (button at the bottom).
  4. A page-sheet modal slides in with the title Add Bank Account. Fill: Bank Name (e.g. Chase, Wells Fargo) · Account Type (segmented buttons: Checking / Savings) · Routing Number (9 digits, validated as you type) · Account Number · Confirm Account Number (must match).
  5. Read the green Your bank information is encrypted and securely stored note.
  6. Tap Add Account. iOS prompts for Face ID / Touch ID step-up auth — confirm to save.
  7. On success the app shows Bank account added successfully and the modal closes. The account appears in the list with a primary badge if it's your first.

Who: The employee, when self-service is enabled by your employer.

Notes: Routing numbers must be exactly 9 digits. Account numbers must be 4–17 digits and the two account-number fields must match exactly — the form blocks submit otherwise. iOS Face ID / Touch ID step-up is required for every bank-account change — if you cancel the biometric prompt the save aborts and the modal stays open.


Set primary

What it does: Marks one account as the destination for the full paycheck (or the remainder, if you're splitting).

Where: Direct Deposit screen → account card → Set as Primary button.

Steps:

  1. From the Direct Deposit screen, find the account you want to promote.
  2. On a non-primary account card, tap Set as Primary in the bottom-right (the row also has a red trash icon).
  3. The blue Primary pill moves to the new account; the previous primary loses it.

Who: Any employee with two or more accounts.

Notes: The Set as Primary button is hidden on the account that is already primary. To remove an account, tap the trash icon — iOS asks Remove Account — Are you sure you want to remove the account ending in 1234? Tap Remove. You cannot remove the only account on file if you have a split set up.


Split paycheck

What it does: Sends a slice of each paycheck to one account and the rest to another (e.g. $200 to savings, remainder to checking).

Where: Direct Deposit screen — appears automatically once you have two or more bank accounts. The split editor card is below the account list.

Steps:

  1. Add at least a second bank account (see Add a bank account above). The Split your paycheck card now shows under your account list.
  2. The editor shows one row per account. Pick the split type per row: Fixed Amount, Percentage, or Remainder.
  3. Enter the amount in the right column (e.g. 200.00 for fixed, 25 for 25%). The bottom row should be set to Remainder to catch whatever's left.
  4. Set the Priority order (top row pays first).
  5. Tap Save in the editor.
  6. The next paycheck routes according to the new split.

Who: Employees who want to direct savings, bills, or shared accounts automatically.

Notes: Only one account can be Remainder. Fixed and percentage amounts that exceed the gross pay are paid in priority order until the money runs out — anything left over goes to the Remainder account.


Link a debit card

What it does: Links an existing Visa or Mastercard debit card so your employer can push pay to it instantly via Moov.

Where: Pay tab → Payment Methods shortcut (/payment-methods) → Link your debit card.

Steps:

  1. Open the Pay tab and tap the Payment Methods shortcut (card icon), or ProfileAccount → there is no direct link, so use the Pay shortcut.
  2. The Payment Methods screen lists your current cards. Under Add a card, tap the Link your debit card action card.
  3. A full-screen page-sheet modal opens running Moov's hosted card-link element inside a WebView. iOS may show a system keyboard.
  4. Type your debit card number, expiration, CVV, and ZIP code into the Moov form. Moov tokenizes the card directly — Payrollix never sees the full card number.
  5. Tap the Moov Link button. On success the WebView posts back, the modal closes, and iOS plays a success haptic.
  6. The new card appears in the Your cards list with the brand label (Visa, Mastercard, Discover, Amex) and the last 4.

Who: Employees who want instant pay to a debit card they already own.

Notes: iOS only — the card-link WebView is sized for iOS layout and the success bridge uses window.ReactNativeWebView.postMessage. Debit cards arrive in seconds; credit cards are not accepted. If linking fails (card not eligible, AVS mismatch), the Moov form shows the error inline — close the modal and try a different card.


Get a virtual or physical pay card

What it does: Issues a Payrollix-branded debit card (powered by Moov) that you can use to receive pay if you don't have a bank account or debit card.

Where: Pay tab → Payment Methods screen → Add a card section.

Steps:

  1. Open Payment Methods.
  2. To get an instant virtual card: tap Get a virtual pay card. The app calls /api/employee-portal/payment-methods/pay-card with form_factor: virtual and shows Done — Virtual pay card ready to use immediately. The new card appears in Your cards with a purple Pay card pill, and you can use it in Apple Pay or Google Pay within a minute.
  3. To order a plastic card: tap Order a physical pay card. iOS confirms: Order a physical pay card? It will arrive in 5-7 business days at the address on your profile. Tap Order.
  4. The app posts the issue request and shows Done — Physical pay card ordered — arriving in 5-7 business days.
  5. Once any card is in your list, you can tap the star icon to Set as Primary (so it receives the paycheck) or the trash icon to Remove.

Who: Employees without a bank account, or who prefer a pay card.

Notes: Plastic cards mail to the address on your ProfilePersonal Information page — make sure it's current before you order. The card data is tokenized by Moov; the bottom of the screen restates Card data is tokenized by our payment processor (Moov). We never see the full card number.


Related: Direct deposit & card payment methods (web) · Direct deposit return codes · How ACH timing works · Mobile time off, benefits & wage advances.

Still need help?